Frequently Asked Questions
The DiFTAS FAQs – Answers to Most Asked Questions
Find answers to your questions about what DiFTAS is, how it works and it processes.
What is DiFTAS
What is DiFTAS?
DiFTAS (Disputed Financial Transaction Advisory Services) is an organisation that helps businesses and individuals resolve financial disputes and irregularities.
Our team of experts in law, finance, and technology provides customized solutions to help clients navigate complex legal and financial issues related to disputed transactions.
What types of disputes do you handle?
What types of disputes do you handle?
- Advice and assistance with unblocking of frozen bank accounts,
- Advice and assistance with retrieval of funds in frozen international bank accounts
- Anti-money Laundering & Anti-fraud advisory services,
- Provision of tailored services in relation disputed transaction issues with the ultimate aim of retrieval of funds,
Our services are designed to cater to the unique needs of each client, ensuring that we provide the most effective solutions for their specific situations.
Who can benefit from DiFTAS's services?
Who can benefit from DiFTAS’s services?
Our services are designed for businesses and individuals who are involved in a banking financial transaction that is disputed.
This may include clients who have been the victims of blocked accounts by Banks locally and the diaspora or are involved in a contractual dispute with another party.
How is DiFTAS different from other disputed financial advisory services?
How is DiFTAS different from other disputed financial advisory services?
At DiFTAS, we differentiate ourselves by offering tailored solutions, global reach through our international compliant consultants, and a commitment to honesty and integrity.
Our team of experienced consultants provides expert guidance and support to help our clients navigate the complex and challenging process of resolving disputed financial transactions.
We pride ourselves on our exceptional customer service and ability to deliver results exceeding our client’s expectations.
How do I get started with DiFTAS?
How do I get started with DiFTAS?
To get started with DiFTAS, simply contact us through our website, email, or phone.
- One of our experienced consultants will be happy to discuss your situation and provide you with an initial assessment of your case.We will guide through the step by step process of dealing with the Bank compliant teams as it relates to your banking transactions.
- Our consultants including foreign based consultants possess a wealth of knowledge and expertise in the Legal and Financial Services sector of various jurisdictions,
- Provision of tailored services in relation to disputed transaction issues with the ultimate aim of retrieval of funds, in the case of blocked accounts.
How much do your services cost?
How much do your services cost?
The cost of our services varies depending on the complexity of your case and the specific services required.
We are committed to providing transparent pricing and will discuss the cost of our services with you during the initial consultation.
Is my information kept confidential?
Is my information kept confidential?
Absolutely. We understand the sensitive nature of financial disputes and take the confidentiality of our client’s information very seriously.
All information provided to DiFTAS is kept strictly confidential and is only used for the purpose of providing our services.
Can you guarantee a successful outcome?
Can you guarantee a successful outcome?
While we cannot guarantee a specific outcome, we do offer a satisfaction guarantee, ensuring that our clients are delighted with the results we deliver.
Our team of experts is committed to providing the highest quality services and achieving the best possible outcome for each client. In some cases, our team have been able to secure compensations for clients, from the Financial institutions.
What is your satisfaction guarantee?
What is your satisfaction guarantee?
Our satisfaction guarantee ensures that our clients are delighted with the results we deliver.
If, for any reason, you are not satisfied with the services provided, we will work with you to address your concerns and ensure that we exceed your expectations.
How can I learn more about DiFTAS?
How can I learn more about DiFTAS?
To learn more about DiFTAS, please visit the other pages on our website or contact us directly.
We are always happy to answer any questions you may have and provide additional information about our services.